AXIA Cookies Policy

Cookies and Tracking Technologies Privacy Notice

AXIA Systems Inc., AXIA Support Inc., AXIA Capital Bank Ltd. and all other related affiliate entities (AXIA, we, us or our) are committed to being responsible custodians of the information you (you or your) provide to us and the information we collect.

This Notice describes how we may collect information via the operation of our websites and (Websites).

Our full Privacy Policy sets out how we may collect, use and share personal information within the AXIA ecosystem. That notice contains additional information including how we use and share the information we have collected, the legal grounds for using any information we collect, details on how we protect and retain your information, your choices and rights and details of who to contact if you have any questions or if you wish to make a formal complaint.

Information you provide to us voluntarily when you use our Websites

We also collect information that you voluntarily provide to us, including when you communicate with us via email or other channels; when you sign up for or request that we send you marketing materials or other information; when you sign up for an event; and when you respond to our communications or requests for information.

Information we may collect automatically through cookies and similar technologies when you use our Websites


We use Google Analytics, which creates a number of first-party cookies, all prefixed __utm:

__utma contains a unique and anonymous identifying ID, which allows us to ensure that subsequent visits to our website are recorded as belonging to the same (unique) visitor. This cookie expires after two years.

__utmb used to establish and continue a unique user session. Each time you request another page from the website the cookie is updated to expire after 30 minutes.

__utmc works with __utmb to determine when to create a new session for a website visitor. This is a session cookie and expires when you exit the browser.

__utmz tracks how you found us and is used to calculate traffic and navigation within the website.

__utmv You may also sometimes find this cookie is created which relates to custom reporting segments, a feature which we occasionally use on Google Analytics

Full details of the cookies which Google Analytics uses can be found in Cookies & Google Analytics in documentation for Google’s Analytics tracking code. You can also read Google’s Privacy Policy for Google Analytics

We don’t share the data that Google Analytics collects, and we don’t believe that our use of Google Analytics is privacy-intrusive. We use the data that is collected in the following ways:

  • to report, in aggregate, how our visitors find and use our website;
  • to understand overall visitor behaviour; and
  • to inform how we update and improve our website.

To opt out of our use of Google Analytics you may wish to consider using the Google Analytics Opt-out Browser Add-on

Cookies created by external services

You may also be served one or more of the following third-party cookies during your visit to our Websites. Third party cookies are cookies created by an external service when you use a page on our Websites. These cookies are specific to the third-party’s domain and accordingly the data held in them can be seen and managed by the third party and not by us. We control whether or not we use the third-party service with our Websites, and how it is integrated and presented on our Websites. We do not have control over the cookies themselves. We carefully select third party services to use on our Websites; ones that are not likely to abuse your privacy according to the terms of their privacy policies.

Your choices: managing cookies and opting out

You can choose how web browser cookies are handled by your device via your browser settings, including refusing or deleting all cookies. Some devices allow you to control this via your device settings. If you choose not to receive cookies at any time, the Websites may not function properly and certain services will not be provided. Each browser and device is different, so we recommend that you check the settings menu of the browser or device you are using to learn how to change your advertising settings and cookie preferences.

Contact us

If you have any questions or concerns about the collection of information via our Websites please contact us at